(NOTE: This article was written by Tom Taulli based on an interview with Mike Smerklo and published on Forbes on November 5th 2016.) Being an entrepreneur may seem glamorous and exciting. But the reality can be much different. Hey, I talk to many entrepreneurs – and...
For any recurring revenue business, there are seven key reasons why the Customer Success function should report directly to the CEO and NOT the Head of Sales. Customer success has (finally) started to become an established function within SaaS companies. As a startup...
Having covered all the pitfalls to scaling a sales team, now I can share the 5-step formula for “finding the right cat.” It’s your key to scaling a sales team and taking your business from start-up into hyper-growth mode. Part 4: or Can I Finally I See the Damn...
How to scale a sales team and take your business into hyper-growth mode. In this post, I’ll talk about how to sort out what capabilities are specific to your particular selling process so you can screen for those skills in the interview process. Part 3: Why Is a...
How to scale a sales team and get your business into hyper-growth mode. In Part 1 we established that salespeople are like cats – in this post, I’ll talk about how to identify the type of “cat” you want across your sales organization. Part 2: On Crazy Ideas and...
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